Job Title: Senior project manager
Company: HCL Technologies LTD
LOCATION: Ontario
EXPERIENCE: 4.5-8 Years
- OF POSITIONS: 1
Skills: Domain Competencies-Customer Relationship Management-Business Communication Management
BUSINESS LINE FT | SENIOR PROJECT MANAGER | ONTARIO
JOB DESCRIPTION:
Senior PM / Program Manager JD
Infra Service Transition & Transformation Program oversight
Project Management experience in Data Center, End User Computing, Infra Tools Transition and Transformation experience.
Tracking Contractual Deliverables and Milestones
Primary owner for overall Transition Status reports, managing issues, risks
Consolidation & Tracking of Overall Integrated Program Plan (MPP), dependencies, RAID Log
Overall Program Quality Audit and co-ordination
1st level escalations management from Tower PM s & SLM s
Client Engagement and Relationship Management
Payment Milestones
Financial Governance
Manage Program Plan
Manage all meetings between HCL and Client Teams
RACI Client and Internal to HCL
(1.) To effectively manage a team of project managers to ensure timely completion of all customer project deliverables assigned to each team member (2.) To provide the required support to resolve escalated issues related to programs or projects undertaken and team performance (3.) To manage excellent relationships with customer or business units and ensure positive customer satisfaction for deliverables provided (4.) To implement best practices, develop processes or procedures and identify process efficiency measures so as to improve deliverables’ quality and innovate global project management methodology with a view to maximizing value provided to the business units (5.) To contribute to business growth through expansion of current service offerings and is accountable for scope, budget and delivery of projects (6.) To monitor the progress of all projects and deliverables so as to submit weekly project status reports in a timely manner (7.) To review and analyze deliverables and performance of teams across projects to ensure that all project deliverables are completed in the agreed customer timelines
QUALIFICATION:
SKILLS:
Domain Competencies-Customer Relationship Management-Business Communication Management
EXPERIENCE: 4.5-8 Years
No. OF POSITIONS: 1
Company About us: HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products and services are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships. HCL also takes pride in its many diversity, social responsibility, sustainability, and education initiatives. Through its worldwide network of R&D facilities and co-innovation labs, global delivery capabilities, and over 197,000+ ‘Ideapreneurs’ across 52 countries, HCL delivers holistic services across industry verticals to leading enterprises, including 250 of the Fortune 500 and 650 of the Global 2000.
