Underwriting Associate job in Vancouver

Underwriting Associate, Vancouver

Company: Zurich Insurance Group Ltd

Location: Vancouver

 

 

 

Job Description

Responsible for evaluating exposures/controls, evaluating loss history, assessing financial condition, for basic to moderately complex business.

 

Job Qualifications

Required:

  • Bachelors Degree and No prior experience required in the Administrative or Customer Service or Data Entry or Financial Services or Risk Management area

 

OR

  • High School Diploma or Equivalent and 2 or more years of experience in the Administrative or Customer Service or Data Entry or Financial Services or Risk Management area

 

AND

  • Some travel may be required

 

Preferred:

  • Underwriting/underwriting operations, claims, risk management or premium audit experience
  • Experience with data collection and analysis
  • Excellent customer service orientation and communication skills
  • In-depth knowledge of processing, rating and policy issuance systems
  • Detail oriented
  • Organizational, prioritization, and multi-tasking skills
  • Mastery of processing, rating and policy issuance systems

 

Job Accountabilities – Key Accountabilities

 

  • With core knowledge of underwriting processes, is conversant and may work on multiple lines of business with some variances and with analysis guided by multiple tools and references.
  • Collaborates with underwriters in the areas of procedures, policy endorsements and policy content.
  • Computes premiums for policies, selects appropriate declarations, coverage forms, national/local forms, and optional endorsements to complete a policy.
  • Anticipates the needs of the Underwriter and the customer based on the policy submitted.
  • Provides account servicing support (e.g. subsequent transactions including endorsements, cancellations, reinstatement & adjustments, billing & collections, contract services and Claims & Risk Engineering) as directed by the Underwriter or Underwriting Support Manager.
  • Supports assigned Underwriters with broker/customer interactions. Underwriting authority is not granted.
  • Responsible for the new business, renewals and endorsements process for moderately complex business.
  • Reviews, appraises and recommends submissions for acceptance or declination within established appetite.
  • Evaluates and summarizes exposures and controls both at the account level and at the Line Of Business level.
  • Evaluates loss potential due to catastrophe, severity, and/or frequency.
  • Assesses financial condition and summarizes financials.
  • Applies rating knowledge to provide direction to Rating Services.
  • Utilizes accumulated account analysis to provide Underwriting with data required for pricing decisions (e.g. debits/credits, risk characteristics).
  • Supports Underwriting with broker/customer interactions with a planned and well-prepared purpose.
  • Provides account servicing support (e.g. subsequent transactions including endorsements, cancellations, reinstatement & adjustments, billing & collections, contract services and Claims & Risk Engineering).
  • May assist in training new team members.
  • Identifies/escalates issues and participates in determining resolution with support of others.
  • May support special projects as a subject matter expert.
  • Able to independently interact with brokers and customers in certain instances.

 

Business Accountabilities

 

  • Service the needs of customers.
  • Support others who maintain relationships with customers.
  • Respond to inquiries quickly and completely, provide status updates.
  • Recognize and respond to or refer opportunities.
  • Identify and resolve problems by referring to policies, procedures, standards.
  • Continually improve unit performance by analyzing and recommending enhancements to technical procedures.

 

Competencies

Collaborate Together

Develop & Grow

Puts Customers First

Fuel Innovation

Technical Competency 1

Technical Competency 2

Motivational fit

Provide Clear Direction

Make it Happen

More Details

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